Form Factory
Using Freestyler Form Factory, you can quickly create online questionnaires, feedback forms and surveys, and easily manage the submissions to generate statistics or individual response.
Build online forms easily
Form Factory is a powerful easy-to-use online form system, making it easy to build complex online forms for interaction with your users, and simple to manage responses received via the form.
Using the Freestyler framework, Form Factory provides distributed authoring of forms and management of form data by multiple authors within your organisation.
Additionally, a variety of user authentication schemes can be provided, including anonymous access, password protected access or username/password access. This makes Form Factory great for building and managing both public-access website forms and authenticated extranet/intranet forms.
Questionnaires, surveys and feedback forms
Form Factory is the perfect tool for creating online questionnaires, online surveys or online feedback forms.
With a variety of field types to choose from, Form Factory builds a well-presented online form with in-built validation and authentication, and then stores all responses into a database for easy extraction to your favourite spreadsheet program for analysis.
Form Factory can easily create and manage different types of online interaction, including:
- Online surveys - use rating scales, multiple choice and multiple answer fields to gain anonymous statistical information on any given topic. Great for customer or staff satisfaction or market research surveys.
- Online questionnaires - use a mix of quantitative and qualitative field types to get detailed feedback from your users, either anonymously or via a secure website login.
- File Submission & Resume forms - enable users to submit file attachments such as resumes and articles
- Feedback forms - easily create forms to gauge the feedback from your user base on a variety of issues
- Request forms - encourage interaction by empowering your users to make suggestions for service improvements online.
- Workflow forms - use Freestyler Forms to build sign-off documents, online registrations, employee sick-leave forms - the list is endless.
Edemocracy
Organisations such as local government, trade unions and associations can use Form Factory as part of their e-democracy framework.
Here are some ways Form Factory can help your organisation implement a successful edemocracy program:
- Create surveys to statistically measure your members' views on a particular topic;
- Create request forms to receive their views on new issues;
- Use online questionnaires to gain qualitative feedback on current issues;
- Create feedback forms to measure the success of particular projects;
- Use password-protected forms or user authentication to restrict access to invited users only.
Form Factory can help your edemocracy program, by providing an interface to gauge the views of various parts of their community through closed surveys and questionnaires, and allowing community feedback through a series of open feedback forms.
Datalink also have other products and services to assist in providing edemocracy, including discussion forums, online petitions, online voting and collaboration tools.
Online workflow for intranets and extranets
Form Factory makes it easy to publish online forms to replace or compliment paper-based workflow forms, for both internal and customer use.
Each form submission can be emailed to a particular staff member, or the form can be bulk-processed from the submission-management interface.
The Form Factory submission-management interface provides an easy way to track all form submissions, and allows each form to have customised status settings to aid in processing. Forms can be printed from the console to be incorporated back into a manual process, or integrated into automated workflow using tools such as Lotus Notes or Microsoft Exchange.
Combined with Freestyler, each form can be restricted to authorised users using Freestyler's website login facility, and each user is logged to create a fully-authenticated record. This is great for intranet or extranet forms such as:
- Staff leave application forms
- Customer sign-off forms
- Staff request forms
- Customer request forms
Secure payment forms
Create Secure Payment Forms to capture credit card data.
Form Factory is easy for non-technical users to create payment forms for all sorts of uses from event bookings to online payments.
Form Factory allows a payment form to be added with a price and enables credit cards that an administrator defines (Visa, Mastercard, Bank Card or Amex) to be accepted securely throught the form via encrypted HTTPS and SSL.
Form Factory allows running over secure server using HTTPS and SSL technologies and allows details to be obfuscated once processed so that credit card information is not stored on the server.
