Plan Australia Website
When Plan decided to commit to a significant e-business investment, we sought an e-business company with a track record of innovation, expertise and strong ethical values.
Datalink is a great fit and a true partner, working with us to design, develop and deliver our secure e-business platform which places us in a strong strategic position.
Chief Financial Officer, Plan International Australia
Background
Plan Australia is part of the global Plan network, a large non-profit organisation dedicated to ending child poverty that is active in over 49 countries around the world. Plan was the Goodwill partner for the 2006 Melbourne Commonwealth Games partner and a member of the MakePovertyHistory coalition.The "MyPlan" initiative is aimed at getting casual donors and volunteers to get more involved, become regular givers and "Be Part of It", while reducing administration costs and streamlining Plan's business processes.
Outcome
With the introduction of MyPlan, users can now sponsor a child and view child photos and information instantly, a vast improvement over the prior process which took five days.Solution
The new Plan Australia website blends database-driven content with dynamic animation and web 2.0 features, to present the case for donation, sponsorship and involvement in Plan's mission to protect and help children around the world.The site gives users the opportunity to create an online account to customise their experience of the site, select areas of interest and receive news and updates on projects in these areas.
In addition, MyPlan securely integrates with Plan Australia's business systems to provide a complete e-business service channel.
The MyPlan system allows people to sponsor a child, view photos and stories of their sponsored children and even correspond with them via the site. People can also donate to priority projects, set up recurring donations via the Children First! program, purchase merchandise from the online shop, view their account statement and pay overdue invoices online - all in real-time.
An e-News system enables Plan Australia to send opt-in graphical email newsletters, fully personalised to the interests of each subscriber.
Technology
Behind the scenes is a complex e-business application, designed by Datalink to securely integrate with Plan's back-office systems and deliver real-time service to subscribers 24x7, even during times where the back-office systems are unavailable.The site also boasts world-class security features to to protect child and user details in line with Plan's Child Protection Policy.
The MyPlan website combines various Datalink technologies with our full range of professional services to deliever a new 24x7 web service channel along with vast process streamlining. This will ultimately lead to increased subscriber retention and lower costs.
Datalink Products
Datalink Services
- System design
- Interface design
- Information architecture design
- Implementation of a content management system
- Programming and integration
- Hosting
- Priority support
