Datalink News
News from Datalink HQ.Christmas office hours and support 2009
14 December 2009
Office closure during the Christmas period
Datalink's offices will be closed from Friday 18th December at 1pm and re-opening at 9am on Monday 4th January. We wish you and your staff a safe and happy festive season and look forward to working with you in the New Year.
Access to support
For support over the holiday period, Datalink has a premium support service for our maintenance and hosting customers.
If you are a Datalink customer and have a problem with your hosting service, your website or your intranet, then you can contact our support team here. Simply fill in this form and an on-call support engineer will get back to you.You can use the form to report system outages, and to request critical and urgent support for your Datalink-managed website or intranet. Lithio hosting outages will be rectified free of charge, but all other support will incur a charge.
With 24 hour support covering both hosting and your website code, you're in safe hands with Datalink.
Merry Christmas
Datalink would like to wish our customers a merry Christmas and a safe and prosperous new year.
Continue reading Christmas office hours and support 2009
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MECC Presentation to Bushfire Royal Commission
29 April 2009
A Royal Commission into the February 2009 "Black Saturday" Victorian bushfires, the worst in Australia's history, was held in April. One of the key purposes of the Commission was to review the Government's bushfire strategy.
The MECC Central system, piloted by Alpine Shire MECC (Municipal Emergency Co-ordination Centre) was put into practice to manage the emergency as Bright and mountain hinterland was threatened by several fires which burned a total of over 30,000 hectares during the bushfires.
While there were no deaths in Alpine Shire, there were in neighbouring Indigo Shire. There was significant property damage in both shires.
Due to the significance of the event Datalink, with Alpine Shire, was part of a report presentation on the effectiveness of the web based system (one of the first of its kind) in the bushfire emergency co-ordination effort.
Many other MECCs operate purely using old fashioned face-to-face and call-centre type communication. MECC operators have traditionally been hesitant to embrace technology in an area that is so hands on. However the experience at Alpine Shire was positive and the consensus was that it complemented the traditional communication. It may well have helped saved lives and property.
As a result, several other local councils are now looking into integrated web based solutions for emergency co-ordination in preparation for next year's bushfire season.
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Youth Portals play small but important role in bushfire relief
12 February 2009
Datalink's Youth Portal is playing a small but important role in bushfire relief in Whittlesea, Nillumbik and the Shire of Yarra Ranges- areas where whole towns have suffered significant losses and many young people are currently in crisis.
Local councils have been very busy disseminating information for crisis relief in their various areas, including these councils.
The Department of Human Services has released specific information for teenagers in crisis and fact sheets the Youth Portal is one of the best ways to deliver this information straight to young people in affected areas.
However reaching effected young people has been a problem.
Some young people, their friends and families continue to use their local Youth Portals for support in these times. Certainly the website traffic statistics would indicate this, with each of these Youth Portals experiencing an increase of over 400% in their average daily visits in the last week.
Many of the youth workers who normally run these Youth Portal websites are currently busy in the field directly assisting young people - some of whom have lost family members and homes.
These websites are important information tools. Fortunately some of these portals have seen initiatives that have helped prepared for bushfire emergencies for some time, but not of this scale. The Nillumbik Youth Portal website allows the general public to post expressive messages but typically requires content to be moderated.
Datalink understands this and through this crisis we have delivered website content updates and maintenance on behalf of these councils at no cost.
We like to think that with our staff volunteering some of our time we are assisting, in our own small way, the relief efforts. Comments (0)
Datalink News Archive
- Datalink Responds to Bushfire Crisis with MECC offer - 09 February 2009
- Alpine Shire to get a Youth Portal - 03 February 2009
- Christmas Trading Hours 2008 - 13 December 2008
- Google Street View glitch or UFO attack on Datalink ? - Sean Fishlock - 13 August 2008
- Youth Websites take out the Design Awards - 17 July 2008
- Datalink celebrates 10 years - Scott Davey - 30 April 2008
- Athletics Australia wins Australian Sports Award for their Datalink website - Sean Fishlock - 26 March 2008
- Datalink supports Earth Hour Melbourne 2008 - 26 March 2008
- Sydney web design & development - Sean Fishlock - 15 February 2008
- Datalink celebrates 10 years in 2008! - Scott Davey - 06 February 2008
- Christmas office hours and support 2007 - 20 December 2007
- Datalink support gets an upgrade - Scott Davey - 14 December 2007
- Australia China project management presentation - 12 November 2007
- City of Whittlesea launch new Youth Website - 20 September 2007
- Talking e-Democracy with Government of China - 18 September 2007
- TADVIC to redevelop website - 17 September 2007
- Local Government Technology Solutions Conference - 08 August 2007
- Shire of Yarra Ranges to redesign youth website - 16 July 2007
- Welcome to our new website - Scott Davey - 09 April 2007
- Government e-Citizenship presentation for LGPRA - Scott Davey - 06 April 2006
- Datalink becomes an Endorsed Government Supplier - Scott Davey - 05 April 2006
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