Datalink News

2010 Local Government Technology Solutions Conference

Datalink will be presenting at the 2010 Local Government Technology Solutions Conference .

The theme for this year's event is "Navigating the Path of Change"

The conference is being held on 12 - 13 August 2010 at Sofitel Melbourne On Collins with representatives from about 50 councils from around Victoria likely to attend.

Datalink's Managing Director, Scott Davey will present "Web Innovation" including case studies from innovative councils.

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Christmas office hours and support 2009

Office closure during the Christmas period

Datalink's offices will be closed from Friday 18th December at 1pm and re-opening at 9am on Monday 4th January.   We wish you and your staff a safe and happy festive season and look forward to working with you in the New Year.

Access to support

For support over the holiday period, Datalink has a premium support service for our maintenance and hosting customers. 

If you are a Datalink customer and have a problem with your hosting service, your website or your intranet, then you can contact our support team here.  Simply fill in this form and an on-call support engineer will get back to you.

You can use the form to report system outages, and to request critical and urgent support for your Datalink-managed website or intranet.  Lithio hosting outages will be rectified free of charge, but all other support will incur a charge.

With 24 hour support covering both hosting and your website code, you're in safe hands with Datalink.

Merry Christmas

Datalink would like to wish our customers a merry Christmas and a safe and prosperous new year.

Continue reading Christmas office hours and support 2009

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MECC Presentation to Bushfire Royal Commission

A Royal Commission into the February 2009 "Black Saturday" Victorian bushfires, the worst in Australia's history, was held in April.   One of the key purposes of the Commission was to review the Government's bushfire strategy.

The MECC Central system, piloted by Alpine Shire MECC (Municipal Emergency Co-ordination Centre) was put into practice to manage the emergency as Bright and mountain hinterland was threatened by several fires which burned a total of over 30,000 hectares during the bushfires. 

While there were no deaths in Alpine Shire, there were in neighbouring Indigo Shire.  There was significant property damage in both shires.

Due to the significance of the event Datalink, with Alpine Shire, was part of a report presentation on the effectiveness of the web based system (one of the first of its kind) in the bushfire emergency co-ordination effort.

Many other MECCs operate purely using old fashioned face-to-face and call-centre type communication.  MECC operators have traditionally been hesitant to embrace technology in an area that is so hands on.  However the experience at Alpine Shire was positive and the consensus was that it complemented the traditional communication.  It may well have helped saved lives and property.

As a result, several other local councils are now looking into integrated web based solutions for emergency co-ordination in preparation for next year's bushfire season.
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